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How to Build Rapport with your Enneagram Type 5 Teammates

May 27, 2020 by Matt Schlegel Leave a Comment

How do you build rapport with your Enneagram Type 5 teammates? Intrigue them to want to build rapport with you.  As the turtles of the Enneagram, you need to make Type 5s feel both safe and interested to coax them out of their shell. Here’s how.

Inform Me

For Type 5s, acquiring information and knowledge makes them feel safe.  They are drawn to unorthodox topics that require profound knowledge.  They enjoy immersing themselves deeply in the subject matter.  Here are examples of the topics the Type 5s in my life pursue: bee keeping, brew master, sommelier, amateur radio, philosophy, study of the Native American language Lakota, study of German literature, study of Russian, study of Japanese and karaoke, amateur hockey player, baseball color commentator, Dota 2 video game specialist, Linux kernel specialist,  AI specialist, consumer electronics design specialist, and cartoon illustrator.  Engaging in conversations about the subject in which they are expert is when rapport building takes place with your Type 5 teammates. Sharing any specialized knowledge that you have on the subject will be especially compelling for them.

Mirroring 9.0

As discussed in this 5/8/20 blog,  mirroring is one of the most important rapport building skills.  Reflecting back interest in their favorite subjects is an important way to build rapport and trust with your Type 5 teammates.  Type 5s are the internal-anxiety type of the Enneagram. They fear appearing uninformed and will tend to be moot on subjects in which they are not expert. By steering topics towards their interests, you will be able to elicit meaningful conversations with your teammate.

Knowledge is Gold

For Type 5s, knowledge is safety, and they won’t feel safe until they are very knowledgeable.  Since knowledge is so valuable to them, they are also very reluctant to impart information to others.  This is especially true if they do not trust that the information won’t be used against them.  Building trust and rapport with your Type 5 teammates is imperative to overcoming this obstacle to information sharing.

Nothing Personal

There is nothing more valuable to the 5 than information about themselves.  Type 5s are reluctant to share personal information, and it makes them uncomfortable when asked. As a rapport building strategy, follow the Type 5s lead and move conversations away from personal topics and towards their areas of interest.  If relevant, feel free to share personal information about yourself. When your Type 5 teammates feel comfortable, they may divulge nuggets about themselves. When that happens, you know you’ll have taken an important step to building rapport and trust with your teammates.

Help Me Decide

While Type 5s may be very knowledgeable on a topic, they may be reluctant to make decisions based on their information. For the 5s, nothing is black and white. They perceive all shades of gray and nuance.  In that murky, cloudy world, the safest path forward is often unclear.  Having conversations with your Type 5 teammate to help them make a decision is another rapport build example you can use.  My partner is a 5, and when we go to a restaurant she wants to read the entire menu, top to bottom.  She will find 2 or 3 items that look interesting and will struggle to make a decision—she doesn’t want to make the wrong decision!  A conversation ensues in which we review the pros and cons of each option.  This conversation helps her make her decision. We’ve been married for 29 years, so this rapport building technique seems to be working well!

When does rapport building take place with the Enneagram Type 5s in your life? What rapport building strategies work for you? What have you learned to avoid?

Filed Under: Building Rapport, Employee Engagement, Enneagram, Leadership

How to Build Rapport with your Enneagram Type 4 Teammates

May 21, 2020 by Matt Schlegel Leave a Comment

How am I feeling? Really!?!  How can I answer that when I’m feeling everything!  If you want to understand the emotional content of, well, anything, then have a conversation with your Enneagram Type 4 teammate. Do you feel me?

Feelings? Yes, Please!

As Shrek once pointed out, “Ogres are like onions. […] Ogres have layers.”  Layers of what goes unsaid, but clearly Shrek is talking about feelings—and, clearly, Shrek is a Type 4. (By the way, Shrek and Donkey illustrate the relationship between Type 4 and Type 7.)

Enneagram Type 4 is the internal-emotions type in the Feeling Center of the Enneagram.  This type has the innate ability to “feel” the emotional content of the world, both what is present and also what is missing.  Having conversations about feelings is when rapport building takes place with your Type 4 teammates.

Mirroring 9.0 – Safe Space

As discussed in this 5/8/20 blog,  mirroring is one of the most important rapport building skills. Mirroring with Type 4 requires conversations about feelings. In some settings, such conversations are not welcome nor appreciated. For Type 4s, these settings are stifling.  Social conversations that focus only on positivity and superficiality will not seem genuine to the 4.  They yearn for something deeper.  Herein lies your opportunity to build rapport and trust with your Type 4 teammate—by finding opportunities to  share your own feelings.   Your Type 4 teammate will often express deep empathy and provide unique perspectives on your situation. Acknowledging and appreciating these gifts is a key step to building rapport with Type 4.

It’s Complicated

Type 4s may be reluctant to share their feelings with you. To the 4, asking how they are feeling is a ridiculous question.  Remember the onion?  They are experiencing ALL feelings in layers.  Simply saying they feel one way only exposes the next layer of feelings.  Do they express that, too?  And the next? In any case, by sharing your own feelings you are signaling to the 4 that it is safe to talk about feelings. Let them share when they are ready—no need to force it.

Pining is not Wanting

Type 4s often dwell on what is missing—they pine for things that are not there. For most people, we mistake pining for wanting. If we hear a Type 4 pine for something we may acquire that thing and give it to them.  Don’t be surprised if the reaction is, “Why did you get this?”  The 4 didn’t want the thing, they just wanted to pine for it. Pining is a way for the 4 to deeply explore the emotional content of something. That process is more important than the thing itself.

Remember when photographs were processed on film?  We gave the film to the processor and in return received a set of photographs and negatives.  To most of us, the world is represented by the photograph, the positive view of the world.  Imagine if you could see the world in the negative, inverted and highlighting what is missing rather than what is there—now you are starting to see the worldview of the 4.

Valuable Perspectives

Having a Type 4 on your team provides valuable perspectives and insights. When evaluating ideas for solutions, they provide insight into how the world will respond emotionally to each proposal.  They can identify what is missing and suggest elements that may be critical for persistent and sustainable solutions. Also, they can determine if there is sufficient positive emotional energy behind any proposal to garner the support necessary from the team to make the effort to reach the goal.  Eliciting and valuing these perspectives from Type 4 teammates is another rapport building example.

When does rapport building take place with the Enneagram Type 4s in your life? What rapport building strategies work for you? What have you learned to avoid?

Filed Under: Building Rapport, Employee Engagement, Enneagram, Leadership

How to Build Rapport with your Enneagram Type 3 Teammates

May 19, 2020 by Matt Schlegel 2 Comments

Rapport? Who needs rapport? We have a job to do! Enneagram Type 3s want to work hard and accomplish the job.  The best way to get along with Type 3s is pitching in, helping them and the team succeed. Here’s to success!

Feelings? No Thanks!

Although Enneagram Type 3 is in the Feeling Triad, they suppress their emotions and tend not to consider the feelings of others.  Clearly, building rapport on an emotional basis is not the best approach with the 3.  They do want to succeed and appear successful—therein lies the key to rapport building with your Type 3 teammates.

Mirroring 9.0

As discussed in this 5/8/20 blog,  mirroring is one of the most important rapport building skills. Enneagram Type 3s are highly conscious of appearances and will respond well to mirroring. They like to surround themselves with achievement-oriented people who exhibit all the trappings of success—nice clothes, nice car, nice job, etc.   Mirroring these signs of success while demonstrating your own ability to work hard and achieve success will put you in good stead with the 3.

Outside of the Box

Most people have emotional filters on their thoughts and ideas.  Because Type 3s tend to suppress emotion, it’s as if these filters are turned off. This gift gives the 3 the ability to think outside of the emotional box.  They freely generate ideas for the team to consider.  Since they don’t themselves react emotionally to any idea, they have to monitor the group to see which ideas gain traction.  As the saying goes, they throw out ideas like spaghetti against the wall and see what sticks.  Type 3s appreciate feedback on their ideas and efforts to build consensus to move forward to accomplish the goal.

Nothing Personal

When the 3 is focused on the mission, they become emotionally distant.  Don’t take it personally.  Just work with the 3 to help them achieve the goal.  They will tune back in once the goal is achieved. Remember, your Type 3 colleague may really like you despite the emotional distance. That distance is simply an artifact of the suppressed-emotion type. With your Type 3 teammates, putting feelings aside and staying on task is one of the best rapport building techniques.

Bonding Over Work

One of my closest friends from college is Enneagram Type 3.  We attended an academically challenging school.  As a Type 6 myself, I always felt the stress and anxiety of the workload, and that anxiety shifted my behaviors towards Type 3, along my path of disintegration.  In that state, I was naturally mirroring many of the behaviors of my diligent, hard-working Type 3 friend. No wonder we got along so well!

Friendly Competition

Type 3s are highly competitive. Another rapport building example is to find activities in which the 3 excels and engage them in friendly competition. With my friend in college, our favorite competition was ping pong—we played hours and hours of ping pong. If you put up a great fight and they still win—you have given them another opportunity to demonstrate success. That’s a win-win rapport building strategy with your Type 3 teammate.

When does rapport building take place with the Enneagram Type 3s in your life? How are you building rapport and trust?  What steps to building rapport are you taking? What steps to building rapport work and what have you learned to avoid?

Filed Under: Building Rapport, Employee Engagement, Enneagram, Leadership

How to Build Rapport with your Enneagram Type 2 Teammates

May 15, 2020 by Matt Schlegel Leave a Comment

It’s easy to build rapport with people who go out of their way to build rapport with you. Enneagram Type 2s have heart and want to connect with you at an emotional level.  How do they do that? By helping you!  Don’t get in the way of Type 2 building rapport and trust with you.

Appreciation

Enneagram Type 2s want appreciation from those around them. The desire for appreciation compels them to seek ways to help others in return for appreciation. What’s the easiest rapport building strategy for Type 2?  Appreciate them! Type 2s are capable of receiving boundless amounts of appreciation. Try it yourself. I’ve never found a limit.

Appreciation is Like Oxygen

Appreciation for Type 2s is like oxygen.  They need it continuously.  Deny the 2 of oxygen and what happens?  They feel suffocated. When 2s don’t receive the appreciation they expect, they get angry.  You can avoid that by determining what they did for which they expect appreciation, and then give them the appreciation they need.  Better still, giving a gift as a token of appreciation will keep the 2 on your good side.

Mirroring 9.0 – The Exception to the Rule

As discussed in this 5/8/20 blog,  mirroring is one of the most important rapport building skills. There are many ways to mirror others’ behaviors—body position, vocal pace, Enneagram style, etc.  However, when building rapport, there is one Type 2 behavior you may not want to mirror—ironically, that’s helping the 2.  Unless the 2 specifically asks you for help, Type 2s consider giving help their job. If you start mirroring the 2 by trying to help them, you may get into a competitive helping situation. Rather than that, simply allow the 2 to help you, and things will go much more smoothly.

Connecting is Twofer

Enneagram Type 2s are well connected and love opportunities to interact with and connect people.  If you are looking for assistance, ask a 2 to help you find people.  They probably know someone who can assist you. For the 2, this is a twofer, because they get to connect with and help two people, you and the person who can assist you. Having Type 2s connect you with others is a great rapport build technique.

Remember When?

Here’s another rapport building example—when speaking with Type 2, the conversation often turns to reminiscing about some event in the past. Type 2s love to relive the emotions of past events that involved friends and family—it’s an easy way for them to immerse themselves in the emotional content they love.  Indulge the 2 because by participating in these conversations you are establishing rapport.

When does rapport building take place with the Enneagram Type 2s in your life? How are you building rapport and trust?  What steps to building rapport are you taking? What works and what have you learned to avoid?

Filed Under: Building Rapport, Enneagram, Leadership

How to Build Rapport with your Enneagram Type 1 Teammates

May 13, 2020 by Matt Schlegel Leave a Comment

When you need to get it exactly right, you want a person who is Enneagram Type 1 on your team.  Commonly called The Perfectionist, Type 1s are compelled to get things right.  What are the rapport building strategies for building trust and rapport with your Type 1 teammates?

Mirroring 9.0

As I discussed in this 5/8/20 blog,  mirroring is a powerful rapport building technique.  Engaging Enneagram Type 1s in sincere conversations on topics that are important to them is a form of mirroring, and these conversations will help you in building rapport and trust with your Type 1 teammate.  If you yourself are not Enneagram Type 1, then you’ll have to put yourself in their shoes.  Here’s how.

Angry Voice

Imagine that there’s an angry voice in your head, and all that anger is directed at yourself.  “That’s not good enough.” “You know it could be better.” “You have to try harder.”  This voice is the nearly constant companion of Type 1.  Knowing this will prepare you for the conversations that you’ll have with your teammate.

Listening to Type 1

In order to mirror, there must be something to reflect.   Listening is the most important of rapport build skills. How do you get Type 1s to start talking?  How about with this question, “Something wrong?”  Since there’s always something wrong, this simple question will get the conversation going. To build rapport as you listen, it’s important to acknowledge the problems the 1 identifies.  Don’t object. Don’t correct. Don’t deflect. Just listen and acknowledge.  

Frustration

While Type 1s typically avoid outward displays of anger, their internal, self-directed anger commonly presents as frustration.  As you listen to the 1, empathize with their frustrations. Empathy is a form of emotional mirroring, and by empathizing you’ll build rapport.  Your conversations allow the 1 to express the root cause of what bothers them—the core of the problem. These conversations done well lead to catharsis which can move the 1 into a different mindset, one open to exploring new possibilities. 

The Beautiful World

Once your Type 1 teammate has exhausted their list of problems, your next question is, “How should it be?”  “Should” is the operative word.  Type 1s have a strong innate sense of how the world should be. Encourage your Type 1 teammate to describe the ideal world, one without the frustrating problems.  By clearly defining both the problematic world and the ideal world, your teammate reveals the gap between the two.  Remember, this is their vision, not yours.  Your job is to listen and understand—doing so furthers building rapport and trust.

Getting from A to B

Thinking about “what’s wrong” and “how it should be” preoccupy Type 1 and will form the basis for conversations to build rapport.  When the gap between the two becomes clear, the 1 may signal wanting to talk about ideas to get from A to B.  Follow their lead if that’s where they want to take the conversation, but don’t force it until they’re ready. 

Distractions

Occasionally, Type 1s want an escape from their frustrations. Therein lies another rapport building opportunity with your Type 1 teammate.  Find out the recreational activities they engage in and partake if possible. Though, be prepared—the Type 1s I know tend to focus on physical activities like cycling, running and hiking, and not in leisurely fashion! They need to work out their frustrations with vigorous physical activity to quiet that angry voice in their head.

What steps to building rapport have you taken with your Type 1 teammates? When does rapport building take place for you? What works well, and what have you learned to avoid?

Filed Under: Building Rapport, Enneagram, Leadership

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