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How is Gen Z responding to stress in the Roaring 2020s workplace?

July 12, 2022 by Matt Schlegel Leave a Comment

Gen Z is entering the workforce at an extraordinarily stressful time. Authors Twiana Armstrong, Kimberly Layne and myself discuss what we are seeing, how Gen Z is responding, and what leaders can do.

Kimberly Layne: https://www.kimberly-layne.com/

Twiana Armstrong: https://linkedin.com/in/twianaarmstrong

#Roaring20s #Roaring2020s #MentalHealth #GenZ

[Video Transcript]

[Twiana Armstrong]

Recently read an article posted in 1999 that read, “Not that the older generation, hasn’t always heaped hopes and fears on the rising one, expecting it both to carry on what adults value and avoid their mistakes.”  As we reflect on our hopes and fears, we now witness five generations co-existing in the workplace: traditionalists, baby boomers, generation x, millennials, and generation z. Overlay this context with generational differences impacted by societal, political and community ills; all of which highlight differences between behaviors and outlooks. This generational diversity emphasizes that there is no one size fits all approach to leading and managing workers, especially our younger generations, the gen xers, millennials and the gen zers. Growing up, their worlds have been shaped by extremely significant events, oftentimes violent and chaotic, that subsequently influence their daily motivations. Leaders who do their homework have identified the keys to adapt, to communicate, to accommodate and prioritize for these generational variations.  Be bold in your efforts to invest in psychological empowerment and psychological flexibility, both of which promote mindfulness and positive mental health and quality of life, allowing for employee self-care.

[Kimberly Layne|

As parents, as teachers, as leaders, if we really stop and look, I mean really stop and look, …How do we see our younger generations faring, not just physically, but mentally?

Disruption is no longer temporary, but our “new normal.” The pandemic is in its third year, and we are also facing geopolitical conflicts, extreme climate events, sexual abuse, and inequality

For many adults, we have past memories, …happier and more positive memories that keep us keeping on, but, for our younger generations their lives have been a slew of unpredictable traumatic events:

Plane attacks, school Shootings, lock downs, terrible isolation, and disconnection. These constant unpredictable events, …hit the human core and are a terrorizing threat to their internal safety.

No wonder we see increased ADHD, depression, suicide, and violence against each other There is an absence of control, understanding and a helplessness on how to fix the problem.

Our youth are fighting to gain control

They press their employers to tackle climate change and find halfhearted responses that have minimal reach.

They have inspired organizations to address workplace mental health, yet they themselves suffer mentally, and are fearful to ask for help or take advantage of resources.

How can you as a leader meet these generations where they are?

Insightful David Rock, co-founder and CEO of the Neuro Leadership Institute, states

. “When the outside world is really uncertain, we all need more purpose and control in our day-to-day.” Getting our younger generations intrinsically tied to their work and meaning of the work they are doing is one way to give them back control.

Another way to give back control is to develop higher emotional skills. Such as Empathy, vulnerability, and an emotional understanding of ourselves and our struggling youth.

Your emotional strength as a leader provides a controlled environment for emotional safety and security.

Our younger generations are crying out; we as leaders need to be able to empathetically read, understand, and motivate them through this erupting landscape and keep them keeping on in a healthy mental state.

[Matt Schlegel]

Thanks, Kimberly.

Yes,  Gen Z is entering the workforce during a very fraught time.

This is the first generation fully raised on Social Media.

This is a Generation that grew up with the multiple threats of school shootings, pandemic, and climate change.

They’ve learned that the adults in their lives ostensibly there to protect them are resoundingly failing to do so.

They have no allusions that their employers will behave any differently than other adults in older generations.

One way that Gen Z is responding is by putting their social media skills to use and organizing to create worker-led movements. Famously, there’s a wave of Starbucks workers forming unions.  As of today, over 150 stores in 25 states voted in favor of unionizing and hundreds of stores across the country are awaiting union votes.

Workers at other high profile companies are also unionizing: Amazon, Apple , REI and Trader Joe’s just to name a few.

Younger generations find that building community in the workplace is an effective way to address the mental wellness issues of our age. I am expecting to see this trend continue.

Cynically, some employers have responded by co-opting the Diversity, Equity and Inclusion movement to bust union organizing efforts. In his recent article in the Intercept,  Lee Fang also points out that employers are discontinuing using terms like “human capital” which speaks to the commodification of people at the company.

While these rebranding efforts may work on older generations, Gen Z sees these as the union-busting efforts they are, which further enrages and activates them.  They’re seeking actual material benefits, not just words.

A Gen Z version of Jerry MacGuire might say: Show me the Diversity, the Equity, the Inclusion, and the Money!

Thanks.

Filed Under: Leadership, Millennials, Roaring 2020s, Video

Keep Your Chin Up? Why Not?

June 18, 2021 by Matt Schlegel Leave a Comment

I’ve got a problem.   I keep my chin up.  Despite the saying, keep your chin up, I’m advised it’s not always a good idea to do that. Why not? Relatability. Why do I do it?  I found two reasons that may explain this tendency. Here’s what I discovered…

YouTube Channel

I launched a YouTube channel on which I periodically post videos on change management and the Enneagram.  I’ve enlisted the help of coaches to advise me on various aspects of the videos, including my presentation style.  Two coaches pointed out that I keep my chin up when addressing the camera. One even suggested that I explore the psychology reason why I was doing that.  So I did.

Why Keep Your Chin Up

A search of the psychological importance of keeping your chin up reveals two angles.  In short, they are to exude confidence and to lower stress.

This Harvard Crimson article cites a Harvard Business School and Columbia University study which found that keeping your chin up in a power pose results in an…

Increase in testosterone, a hormone traditionally associated with a sense of power, and an equally dramatic decrease in cortisol, a hormone linked to stress.

Posing in displays of power caused advantaged and adaptive psychological, physiological, and behavioral changes.

And these findings suggest that embodiment extends beyond mere thinking and feeling, to physiology and subsequent behavioral choices.

Being prone to stress, it makes sense that I’ve adopted this chin-up behavior to help me lower my cortisol levels. Likely there are other non-verbal cues and feedback that I’ve received over the years which reinforced this behavior.

More reasons to keep your chin up include improved posture and better golf swings.  All seems great, right?  Well, not always…

Why Not Keep Your Chin Up

My coaches tell me that when I exhibit chin-up behavior on video, I become less relatable.  To better relate to the audience, they advise, I need to maintain a “forehead forward, chin down” posture.  I have even been advised to keep the camera below eye level to force my chin down and my forehead out.  This all feels very uncomfortable to me, but they assure me that with practice the chin-down pose will become natural.  I just hope that my lower testosterone and higher cortisol levels don’t cause other problems!

It’s also very distracting for me to do this. If I am concentrating on what I am saying, then my chin wanders back up. It’s like my Adam’s Apple just wants to be seen.  But, I don’t want to appear like I’m looking down my nose at my audience. To prevent this,  I surround the camera with sticky notes reminding me, Forehead Forward, Chin Down!

Of course, when I explain this dilemma to anyone, I always receive a warm word of encouragement—Don’t Worry, Keep Your Chin Up.  Aaaaargh!

 

 

Filed Under: Video

How does the Roaring 20s’ Speakeasy Influence the Roaring 2020s?

March 9, 2021 by Matt Schlegel Leave a Comment

Themes from the Roaring 20s run right through to our Roaring 2020s.   Authors Kimberly Layne, Clare Price, Sam Cibrone and I share our thoughts on the importance of the Speakeasy both then and now, highlighting the importance of staying connected, running a business in adverse times, finding joy and happiness, and making memories.

Meet the Authors

Kimberly Layne is author of Connections Change Everything and principal at the Kimberly Connection Company: https://www.kimberly-layne.com  Kimberly coaches and consults with Leaders and Organizations who desire to upskill their leadership and organization with the necessary soft skills that drive positive relationships that increase retention, engagement and profitability in our virtual, disconnected, and dynamic world. It is proven, strong connections build better business results! Find Connections Change Everything here: https://www.amazon.com/dp/1947480936/  or get your personally signed copy at https://www.kimberly-layne.com/resources

Clare Price is author of Make Remote Work and principal of Octain Growth: www.octaingrowth.com Make Remote Work is for everyone who is looking to reinvent their business for our new remote economy. Find Make Remote Work here: https://www.octaingrowth.com/ebook1/

Sam Cibrone the small business myth-buster debunks these myths about small business startups and growth.  His book:  Cracking the Startup Code: 5 Myths to Starting or Growing a Small Business focuses on the mindset needed to start or grow a business, the core values needed for growth and he uses real life examples from 5 small businesses he owned in his 23 years of owning small businesses. Free copy of the book on Sam’s website: http://www.samcibronebusinesscoaching.com

Matt Schlegel is author of Teamwork 9.0—Successful Workgroup Problem Solving Using the Enneagram and principal at Schlegel Consulting: www.evolutionaryteams.com Teamwork 9.0 cracks the code for turbo charged team creativity and extraordinary team effectiveness. Find Teamwork 9.0 here:  https://www.amazon.com/Teamwork-9-0-Successful-Workgroup-Enneagram/dp/1733478809

 

Video Transcript

[Kimberly Layne]

I like the sultry secretive nature of the Speakeasy. They defied the law, had unlimited hours, and proliferated anywhere and everywhere… including covert locations such as stank basements, intimate back rooms, and unofficial store locations.

Interestingly enough, people flocked to these hideaways. Why? because as natural human beings we seek pleasure, enjoyment, celebration, and community! (especially during hard times). Most likely the Speakeasy and its alcohol was fortified by a wealthy owner, and its party goers were the poor.  For the first time in American history, rich and poor patrons illegally drank together. It did not stop there, in some cases even racial barriers were broken down, and African Americans and whites in unison indulged outside of the law, and celebrated life and community.

I believe when natural ability is to come together in community and in celebration especially in challenging times, is denied, we will find avenues even, if illegal, in order to meet our huma needs for human connection.  We will dissolve differences, and absolve judgment of race, and socio and economic status. Why? Because At the end of the day we are all humans craving connection.

As we move forward in our celebration of our roaring 20’s I challenge you to dissolve manufactured barriers of interaction and to establish easy pathways to human connection. WE all are craving connection!  It is something we all are craving!.

[Matt Schlegel]

That’s fantastic, Kimberly.

Let me share a story.

It was towards the end of the day, and a co-worker came into my office completely exasperated.  She started listing off all the challenges that she was facing on her project.  After listening a while, I suggested that we head over to a bar, have beer, and talk things through. She stared at me in amazement before saying, “okay.”  We got over there and had a long conversation about all the issues.

That was twenty years ago, and my co-worker, now friend, still brings up this story.  For her, it was exactly the thing that she needed at that moment, to disconnect from the problems for a while and reflect on them objectively.  For me, it highlights the value of building relationships with co-workers both inside and out of the workplace.  A change of scenery broadens our perspectives.  And a drink can certainly help us into more open conversations.  It does help us to Speak. Easily.

What do you think, Sam?

[Sam Cibrone]

Thank you, Matt.

The Roaring 20s Speakeasys teach us many lessons about business to apply to the Roaring 2020s.  The interesting thing is that they demonstrate many characteristics on Entrepreneurship.  For example, Speakeasys were places that understood the concept of taking risks.  As you know Alcohol was prohibited so selling a was dangerous.  As businesses we must take risks to be successful. Secondly, Speakeasys demonstrate the ability to meet a want or need of the consumer. In those days, it provided alcohol and more importantly socialization.  Currently, businesses must focus on the constantly changing needs of customers.  The Speakeasys teach us many lessons about the culture of the Roaring 20s which correlate to the Roaring 2020s.  We learned that taking risks is vital for progress.  In addition, we learned that you must solve a want or need of the customer.  So, when we reflect back on the Speakeasys, let’s remember those lessons, so that we can have a great Roaring 2021!!!

[Clare Price]

When I see pictures of the Speakeasys of the Roaring 20s, I see joy, exuberance and just plain fun. Ok. Maybe a little bit too much fun. Speakeasies have something to say to business owners today as we start to recover from our pandemic prohibitions. That is, how can you do more for your customers? How can you bring them joy? For one of my manufacturing clients it was literally searching the globe to source materials a vendor needed to make custom packaging for a virtual trade show event. In true Speakeasy fashion, let’s all find ways to bring joy into the lives of our customers and employees.

 

Filed Under: Leadership, Video

Celebrating Helen Keller and Anne Sullivan for Developmental Disabilities Awareness Month

March 6, 2021 by Matt Schlegel Leave a Comment

For Developmental Disabilities Awareness Month, I am celebrating the amazing lives of Helen Keller and her teacher and lifelong companion Anne Sullivan.

[Transcript]

When I was in grade school, Helen Keller fascinated me.  I can’t tell you how many times I read my Scholastic book of her story.  Reflecting back on that fascination, I am sure it has to do with my being an Enneagram Type 6.  I could imagine and empathize with how it must have been for her to navigate the world in complete darkness… in complete silence… with the two senses I most rely on being completely inaccessible. These thoughts truly terrified my young self….  And yet, her story is so inspiring… even obligating.  Everything that she was able to overcome, everything that she was able to accomplish.  If young Helen Keller could do all that, then certainly my privileged, able self is obligated to put in the effort to be my best.  Helen Keller gave me courage to be my best self.

March is Developmental Disability Awareness month.

And here I would like to acknowledge another important person in Helen Keller’s journey, Anne Sullivan, her teacher and life-long companion. Sullivan patiently nurtured Keller to become a prolific author and activist touring the world to help those with disabilities.  Both Sullivan and Keller recognized the potential of all humans to fully contribute given right support.

The movie Crip Camp was released last year telling the story of the fight for the American’s with Disabilities Act. I  strongly recommend you watch this inspirational story.  I hope that you, like I, come away feeling a sense of pride for how that law has extended civil rights to those with disabilities. And I close with the words of one of Helen Keller’s inspirational figures, Mahatma Gandhi who said, “The true measure of any society can be found in how it treats its most vulnerable members.”

Thanks for listening.

Crip Camp Documentary:

https://www.netflix.com/title/81001496

Helen Keller essay on Mahatma Gandhi:

https://www.afb.org/HelenKellerArchive?a=d&d=A-HK02-B224-F05-008

 

 

Filed Under: Diversity, Video

Celebrating Frederick Douglass for Black History Month

February 5, 2021 by Matt Schlegel Leave a Comment

For Black History Month, I am celebrating the amazing life of Frederick Douglass.

Here is a link to the rendition of Frederick Douglass’ “What to the slave is the Fourth of July?”  speech that inspired me to study Douglass more:

https://youtu.be/O0baE_CtU08

Here is the transcript of my video:

I am an avid podcast listener which is how I came to hear James Earl Jones’ rendition of Frederick Douglass’ speech entitled, “What to the slave is the Fourth of July?”

While the title alone is provocative, the speech itself is stunning and eye opening.

For instance: “Fellow-citizens, pardon me, allow me to ask, why am I called upon to speak here to-day? What have I, or those I represent, to do with your national independence?”

Douglass presented a new perspective for me, one that is certainly as important as any other perspective or meaning attributable to that day.

Frederick Douglass was Born a slave in Maryland in 1818.

He started to learn to read at age 12 despite the wishes of his master

He escaped NY 1838, at age 20yo, but lived in fear of being captured.

He left for Great Britain in 1845 (27 y.o.) where he saw and experienced a society with no segregation by race – it’s possible!

Resolved to create such a society in America, he returned in 1847 to fight for abolition.

He started the first abolitionist newspaper, the North Star, and continued writing.

During the civil war, he conferred with Lincoln on the participation of African Americans in the army.

After the war, he conferred with Andrew Johnson on Suffrage.

The 10 years after the war, the Reconstruction era, was a period of great progress for African Americans.

Douglass continued the fight for voting rights, while using his newspaper to document this era of progress.

Notably, in 1872, at age 54, Douglass was the first African American nominated for Vice President of the US —  our current VP follows in his footsteps.

Regrettably, during Reconstruction there arose the backlash in the south that led to the passing of Jim Crow laws.

He died in 1895, the year before the supreme court ruled on Plessy vs. Ferguson, the “separate but equal law.”

Born as a slave in Antebellum South, Escaping Slavery, Fighting for Abolition, living through the  Civil War, Reconstruction, and then the Southern backlash leading to Jim Crow—we  have Frederick Douglass’ powerful words to memorialize this monumental period in American history from the perspective of the African American experience.

Please join me in celebrating black history month and Frederick Douglass’ prolific contributions.

Listen to his moving speech and explore Douglass’ history and writings.

In closing, I will leave you with Frederick Douglass’ own words. I found this quote particularly poignant now amidst recent calls for “unity.”

“I would unite with anybody to do right and with nobody to do wrong.”

Filed Under: Diversity, Video

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